This privacy policy describes how Windsmoor® Coats, Clothing, Dresses, Jacket, Wool Coat (“Windsmoor“, “we“, “us” or “our“) collects, uses, and shares information about you through our website located at thewindsmoor.co.uk (the “Site“).
Please read this privacy policy carefully to understand our practices regarding your information and how we will treat it. By visiting the Site, you consent to the data practices described in this statement.
What Information Do We Collect?
We collect information from you in various ways when you visit or use the Site, including:
Information You Provide Directly
- Contact Information: We collect information such as your name, email address, postal address, phone number, and other similar contact data when you create an account, make purchases, register for our newsletter, request information or customer support, or otherwise communicate with us.
- Payment Information: We collect certain payment and billing information when you buy products or services from us, including credit card numbers and billing address.
- Profile Information: We collect information you provide for your profile, such as your first name, last name, gender, birthdate, location, biography, social media accounts, interests, and photos.
- User Content: We collect any information you submit in a public forum on the Site, including blog comments, reviews, photos, videos, and other similar user-generated content.
Information Automatically Collected
- Usage Information: We automatically collect information about your interactions with the Site, including the pages or content you view, your searches for products, any errors you experience, and your browsing device information.
- Location Information: With your consent, we may collect information about your device’s precise location from GPS, Wi-Fi, Bluetooth, or cell tower proximity.
- Cookies and Tracking Technologies: We use cookies, pixel tags, and similar tracking technologies to automatically collect information about you when you interact with the Site. This includes collecting your IP address, browser type, operating system, referring URLs, onsite behavior and usage information, and more.
How Do We Use Your Information?
We use your information for a variety of business purposes, including:
- Providing, operating, and improving the Site
- Enabling you to access and use the Site
- Processing orders and delivering products and services
- Providing customer service and support
- Sending marketing and promotional emails about products, services, offers, and events
- Performing analytics and administering surveys to improve our offerings
- Detecting, preventing, and responding to fraud, intellectual property infringement, violations of our terms, and other harmful or illegal activity
- Developing new products and services
- Complying with our legal obligations and enforcing our agreements
When Do We Share Your Information?
We will not share your information with third parties without your consent, except in the following circumstances:
- Service Providers: We share your information with third party companies and individuals we hire to perform services on our behalf, such as fulfilling orders, processing payments, delivering ads, analyzing data, providing customer service, and more. These service providers are only provided with the information needed to perform their designated functions and are not authorized to use your data for any other purpose.
- Business Transfers: If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
- In Response to Legal Process: We may disclose your information in order to comply with the law, a judicial proceeding, court order, subpoena, or other legal process.
- To Protect Us and Others: Where appropriate, we may disclose information about you to government authorities, investigators, or third parties if we think doing so is reasonably necessary to comply with the law, prevent fraud or abuse, or protect Windsmoor, our users, or the public.
- With Your Consent: We may share specific information about you with third parties when you explicitly authorize us to do so.
What Are Your Rights?
You have the following rights with respect to the personal information we hold about you:
- Right to Access: You may request access to the personal data we hold about you.
- Right to Rectification: If you believe the information we have about you is inaccurate or incomplete, you have the right to request that we correct or supplement it.
- Right to Erasure: You may request that we erase some or all of your personal data from our systems.
- Right to Restrict Processing: You may restrict the ways in which we are allowed to use your personal data.
- Right to Object: You may object to our processing of your personal data on grounds relating to your situation.
- Right to Data Portability: You have the right to receive a copy of certain personal data we hold about you in a machine-readable format and/or have us transmit it directly to another controller.
To exercise any of these rights, please contact us using the information provided below.
How Long Do We Keep Your Information?
We retain your personal information only for as long as necessary for the purposes described in this privacy policy, to resolve disputes, enforce our agreements, and as required by law.
How Do We Protect Your Information?
We implement physical, technical, and organizational safeguards to protect the confidentiality and security of your personal information. This includes storing data on secure servers behind firewalls, enforcing access controls, deploying intrusion detection protocols, and more.
While we follow generally accepted standards to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
Children’s Privacy
Our Site is not directed to children under 13 years of age. We do not intentionally collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete it.
California Privacy Rights
Under California law, California residents may opt-out of the “sale” of their personal information. We do not sell personal information as defined by the California Consumer Privacy Act (CCPA). However, if you are a California resident, you still have certain privacy rights under the CCPA.
California residents have the right to:
- Request details about the categories of personal information we collect and disclose;
- Access copies of specific pieces of personal information we collect;
- Delete certain personal information we have collected from you; and
- Opt-out of certain disclosures of your personal information.
To exercise any of these rights, please contact us using the contact information provided below. We will process requests in accordance with applicable laws. Keep in mind, certain information may be exempt from such requests in some circumstances, such as if we need it to provide our services to you.
International Data Transfers
We are based in the United Kingdom and the information we collect is governed by UK law. If you choose to use the Site from regions with laws governing data collection and use that may differ from UK law, please note that we may transfer information to facilities located in and outside of your region. By using the Site and providing any personal information, you consent to the transfer of your data for processing in accordance with this privacy policy.
Changes to this Privacy Policy
We may update this privacy policy from time to time as we deem necessary. We encourage you to periodically review this page for the latest information on our privacy practices. We will post any changes here, so be sure to check back periodically.
How to Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:
By calling us: 020 7946 0099
By sending us an email: [email protected]
By sending postal mail to:
Windsmoor Ltd
Attn: Privacy
100 Regent St
London W1B 4EB
United Kingdom
